Get qualified, onsite technical support: 24/7
On-site, technical support
you can depend on
24 hours, 7 days
Complex Network Rollouts? Unplanned Outages? Remote Hands solves every challenge.
Want to avoid the stress of managing any or all of these challenges across all your national or international sites? Alliance SI Remote Hands can deliver the skills and resources you need 24 hours, 7 days, 365 days a year.
With dedicated Project Managers deploying a team of qualified, experienced technicians across Australia and New Zealand, we can customise solutions to resource and manage any type of widely distributed infrastructure challenge related to data, communications, voice and electrical network performance.
Our Service Level Agreements for metro and regional locations can guarantee response times from as little as one hour, at any time of day, every day of the year.
Depend on our Remote Hands service to deliver your network management success.
Need support, everywhere you operate?
REMOTE HANDS USE CASE
How Tabcorp keeps 11,654 sites connected with Alliance SI
Connectivity is no longer just a communications matter; is the essential fabric that enables employee productivity and drives customer satisfaction. Done right, connectivity can propel a company to new heights; done poorly, it can lose you competitive advantage.
SERVICES
Deploy and Maintain
Managing technology across multiple locations can be a challenge for any IT team. Internal resources are often stretched to the limit overseeing day to day operation, without the capacity to perform time-consuming maintenance or deploy new technology or infrastructure.
Our Maintenance service gives you access to a dependable, scalable pool of resources to assist with any ICT related project. With the capacity to manage locations across Australia and New Zealand, our expert team become your expert team on the ground.
24/7 Support
Critical infrastructure needs critical support, and every moment costs. Every business understands the cost of an IT emergency, however minor or major. Business operation simply stops. And no trading means no transactions, potentially over multiple sites.
Our 24/7 service guarantees swift and responsive resolution for any technical issue, covering IT systems infrastructure, data projects or electrical work. Our trained team will be on site within hours, committed to minimising down time and restoring business operation.
REMOTE HANDS NEWS
Remote hands is the holiday season’s best solution
Alliance SI has a national network of skilled resources ready to resolve business outages or simplify complex deployments as we head towards the time of year most impacted by resource shortages.
Collaborative leadership: driving remote team success
In today’s highly connected world, business leaders are increasingly called upon to manage remote teams and inspire a disbanded workforce. For the team at Alliance SI, this is not a new challenge. In fact, it’s something we’ve been excelling at for over 40 years thanks to our collaborative leadership approach.
Do you need some Remote Hands?
Remote Hands is an invaluable service that allows businesses of all sizes to handle IT operations that go down in the middle of the night or during busy holiday periods, when internal resources are stretched thin or challenged to travel to a remote location.
ALL NEWS