Remote hands is the holiday season’s best solution

Acute labour shortages have worsened heading into the holiday season this year, as a National Skills Commission report published last month revealed almost a third of all jobs don’t have enough staff – up from 19 per cent last year. A total of 286 occupations are now in “national shortage”.

Australia has the second most severe labour and skills shortage in the world, according to the OECD, trailing only Canada. The latest data from the Australian Bureau of Statistics showed that there were as many job vacancies as unemployed people in the country.

While the retail and hospitality sectors are expected to be the worst affected, the labour shortage challenges being experienced in Australia are impacting almost every industry. The combined effect of the slowdown in immigration and a booming economy has left almost half a million jobs unfilled and businesses are scrambling to find a solution to the crisis – especially as we head towards a time when companies are already impacted by staff leave.

For businesses with a mission critical mandate, like data centres or the healthcare sector, keeping the lights on and the network running is a must. Establishing a fail-safe contingency plan is a focus for operational managers across the country, as many turn to external supply partners for a solution. Of course, outsourcing is not a new concept, but finding a trusted, reliable partner can be the real challenge.

Faced with these challenges, Alliance SI’s Remote Hands service is your ideal solution. Remote Hands supports customers across data, communications, voice, and electrical infrastructure performance issues 24 hours a day, 7 days a week, wherever you are. Our trained team supports customers of all sizes across Australia and New Zealand.

We offer a national network of qualified, experienced technicians that allows us to guarantee fast response times from as little as one hour, every day of the year. We offer guaranteed Service Level Agreements (SLAs) for metro and regional locations and a dedicated Project Manager as the single point of contact. A trusted team for peace of mind over the holiday season.

Plus, we have the expertise and the experience to deploy the latest technology solutions to support businesses facing new challenges. For example, secure SD-WAN is a solution that offers a simple, unified approach to network technology and can both support innovative applications that enhance customer experience while meeting critical security needs. In addition, SD-WAN can be easily, rapidly, and economically deployed to multiple locations across a wide geographic space – an expertise Alliance SI can support with.