We build the most dependable
network infrastructure solutions

Remote Hands

24/7 Support Critical on-site support wherever and whenever

Critical infrastructure needs critical support, and every moment costs.

Every business understands the cost of an IT emergency, however minor or major. Business operation simply stops. And no trading means no transactions, potentially over multiple sites.

Our 24/7 Support service guarantees swift and responsive resolution for any technical issue, anywhere around the country. Our trained team will be on site within hours, committed to minimising downtime and restoring business operation without delay.

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Contact us today!


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Benefits

  • Dependable team – consistent support and service from a trusted partner who understands your business
  • Single point of contact
  • Around the clock support – peace of mind 24 hours a day, 7 days a week, 365 days a year
  • Quick Response equals Reduced downtime
  • Maximise internal IT talent – let internal teams focus on core business improvements and not time-consuming troubleshooting
  • Preventative maintenance program – routine maintenance checks will extend the life of your equipment
  • Solve travel restrictions – we’ve completed customer installs Asia Pacific wide – from PNG to Long Reach (QLD)

A full-service solution, Remote Hands supports our customers across data, communications, voice and electrical infrastructure performance issues. We offer guaranteed Service Level Agreements (SLAs) for metro and regional locations, with fast response times regardless of the time or location.


Image

Benefits

  • Dependable team – consistent support and service from a trusted partner who understands your business
  • Single point of contact
  • Around the clock support – peace of mind 24 hours a day, 7 days a week, 365 days a year
  • Quick Response equals Reduced downtime
  • Maximise internal IT talent – let internal teams focus on core business improvements and not time-consuming troubleshooting
  • Preventative maintenance program – routine maintenance checks will extend the life of your equipment
  • Solve travel restrictions – we’ve completed customer installs Asia Pacific wide – from PNG to Long Reach (QLD)

A full-service solution, Remote Hands supports our customers across data, communications, voice and electrical infrastructure performance issues. We offer guaranteed Service Level Agreements (SLAs) for metro and regional locations, with fast response times regardless of the time or location.