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network infrastructure solutions

24/7 Remote Hands

The Alliance SI remote hands team has been operational for more than 25 years. They have consistently provided timely and responsive service to support the electrical and communications requirements of businesses across the Asia Pacific region.

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From Brisbane to Broome

No matter where your business is located in Asia Pacific, our remote hands team can service it. In fact, we have the capacity through our local contractor network to scale our business up to more than 900 qualified and experienced technicians.

To support our hundreds of people on the ground, we provide the highest levels of training. This ensures all our technicians have the necessary skills to produce exceptional results for our customers. No matter where you are located, you can be sure that the Alliance SI remote hands’ reach and service are second to none.


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From Brisbane to Broome

No matter where your business is located in Asia Pacific, our remote hands team can service it. In fact, we have the capacity through our local contractor network to scale our business up to more than 900 qualified and experienced technicians.

To support our hundreds of people on the ground, we provide the highest levels of training. This ensures all our technicians have the necessary skills to produce exceptional results for our customers. No matter where you are located, you can be sure that the Alliance SI remote hands’ reach and service are second to none.


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Guaranteed SLAs

Due to our reach and experience, we are uniquely positioned to offer guaranteed service level agreements (SLAs). And those SLAs apply equally, no matter whether you are in the Sydney CBD or in outback Coober Pedy.

Our response times are fast… as short as one hour, no matter the day or time.

Our 24/7 support is just that – around the clock access to on-call technicians to keep your business running with minimal disruption.

We are your eyes and ears on site, delivering a consistently high quality of service. No matter your requirements, we can tailor an SLA to match.


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Guaranteed SLAs

Due to our reach and experience, we are uniquely positioned to offer guaranteed service level agreements (SLAs). And those SLAs apply equally, no matter whether you are in the Sydney CBD or in outback Coober Pedy.

Our response times are fast… as short as one hour, no matter the day or time.

Our 24/7 support is just that – around the clock access to on-call technicians to keep your business running with minimal disruption.

We are your eyes and ears on site, delivering a consistently high quality of service. No matter your requirements, we can tailor an SLA to match.


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Full service

The Alliance SI remote hands team supports our clients with a full-service solution across data, communications, voice and electrical infrastructure performance issues. With our scalability and expertise, there is no challenge we can’t resolve.

Our remote hands service offering includes tasks such as:

  • preventative maintenance and planned works
  • national network infrastructure rollouts
  • cycling power
  • racking and stacking of new hardware
  • jumpering of new services
  • connecting carrier services on site
  • NBN, SD-WAN and Wi-Fi rollouts

As a remote hands customer, you will have a single point of contact and escalation. You can be confident that behind the scenes, you have a team of experienced technicians working around the clock to resolve your issues.


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Full service

The Alliance SI remote hands team supports our clients with a full-service solution across data, communications, voice and electrical infrastructure performance issues. With our scalability and expertise, there is no challenge we can’t resolve.

Our remote hands service offering includes tasks such as:

  • preventative maintenance and planned works
  • national network infrastructure rollouts
  • cycling power
  • racking and stacking of new hardware
  • jumpering of new services
  • connecting carrier services on site
  • NBN, SD-WAN and Wi-Fi rollouts

As a remote hands customer, you will have a single point of contact and escalation. You can be confident that behind the scenes, you have a team of experienced technicians working around the clock to resolve your issues.


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The service and support you need

Our long-standing customer relationships speak for themselves. Many of our clients have been with us since we launched our remote hands service more than 25 years ago.

And that’s because we provide excellent service and support to our clients when and where they need it.

Contact us to discuss a tailored remote hands solution for your business.


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The service and support you need

Our long-standing customer relationships speak for themselves. Many of our clients have been with us since we launched our remote hands service more than 25 years ago.

And that’s because we provide excellent service and support to our clients when and where they need it.

Contact us to discuss a tailored remote hands solution for your business.


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Contact Alliance SI

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