The last 10 years has seen technological advances like no other, with COVID only serving to accelerate digital transformation and technology adoption. But the pace of change has left many companies struggling to keep up, let alone harness the competitive advantages that these new technologies offer.
New retail industry challenges emerged without warning in 2020. The pandemic impacted nearly every aspect of business, from in-store operations and supply chain to labour and customer engagement.
Phishing, ransomware, brute force cyberattacks, fake news, email scams – you’d have to be living under a rock if you did not realise that cybersecurity was truly the second most important buzzword for 2020.
Urgent versus important – it’s a daily dilemma that we all strive to balance, especially when it comes to critical IT infrastructure. Urgent activities simply demand immediate attention and rely on a reactive and hurried mindset.
For many organisations, the pandemic has changed business operations overnight. While McKinsey’s latest report shows business executives remaining positive despite the growing rise in cases, there is a distinct shift in the long-term outlook for recovery.