Connectivity is no longer just a communications matter; is the essential fabric that enables employee productivity and drives customer satisfaction. Done right, connectivity can propel a company to new heights; done poorly, it can lose you competitive advantage. While business can be quick to blame ‘technology’ for such issues, more often than not a critical business interruption is the result of the underlying infrastructure. And resolving critical interruptions is made more difficult when network elements are remote. Large national retail brand Tabcorp understand this challenge; that’s why they partner with Alliance SI for rapid response network support. A partnership that recently saved one of their busy Melbourne venues.