24/7 Support
Critical on-site technical support wherever and whenever you need
Critical infrastructure needs critical support, and every moment costs.
Every business understands the cost of an IT emergency, however minor or major. Business operation simply stops. And no trading means no transactions, potentially over multiple sites.
Our 24/7 Support Service guarantees swift and responsive resolution for any technical issue, anywhere around Asia Pacific, covering IT systems infrastructure, data projects or electrical work. Our trained team will be on site within hours, committed to minimising down-time to restore business operation without delay.
SERVICING 280 LOCATIONS
Across APAC
Our trained team supports customers of all sizes across Australia, New Zealand and the broader Asia Pacific region – currently servicing over 280 locations. With regional resources on call, Alliance SI can truly boast a national network of experienced technicians that allow us to guarantee fast response times from as little as one hour, every day of the year.
This extensive network makes it straightforward to manage national site rollouts, preventative maintenance and planned works – delivering reliable service and on-site supervision at every site.
supporting our customers across data, communications, voice and electrical infrastructure performance issues
Benefits
- Dependable team – consistent support and service from a trusted partner who understands your business
- Single point of contact – dedicated project management team for fast access
- Around the clock support – peace of mind 24 hours a day, 7 days a week, 365 days a year
- Quick response equals reduced downtime – minimise lost revenue and missed business opportunities with reliable response times
- Solve travel restrictions – our team spans the Asia Pacific region, from PNG to Broome, solving the challenges of border crossings or the delays associated with lengthy travel
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